Once your order is placed, you will receive a confirmation email.

Orders are processed within 24 hours and delivered within 5–7 business days.

As soon as your package ships, you will receive a tracking number via email so you can follow your order in real time.

If you need assistance, our support team is always here to help.

You may cancel or modify your order within 12 hours of placing it.

After this period, your order may already be processed for shipment.

Please contact us as soon as possible at Hello@celvra.com and we will do our best to assist you.

We accept returns within 14 days of delivery.

Items must be:

• Unworn
  
• In original condition
  
• Returned in original packaging

To initiate a return, please contact our support team and we will guide you through the process.

Yes. If you would like a different size or design, we offer exchanges within 14 days of delivery.

Contact us and we will make the process simple and smooth.

All our pieces are crafted from S925 sterling silver, with selected designs finished in 18K gold plating.

Our stones include:

• Moissanite (VVS1 clarity options available)
  
• Zircon
  
• Artificial gemstones (clearly specified on each product page)
  

Material details are always transparently listed under each product.

Our jewelry is made from high-quality sterling silver and premium finishes.

With proper care, your pieces will maintain their brilliance for years.

We recommend avoiding water, perfumes, and harsh chemicals to preserve shine.

Yes. Our S925 sterling silver is safe for sensitive skin and nickel-free.

You can find our size guide on each ring product page.

If you are unsure, we recommend:

• Measuring an existing ring
  
• Or contacting our support team for assistance

We are happy to help you find the perfect fit.

You can reach us at:

📧 Hello@Celvrajewelry.com

We aim to respond within 24 hours.